What forms of payment do you accept? Online, we take Visa, MasterCard, PayPal, and ApplePay. You can choose to check out directly with PayPal. Finally, you can choose COD, and send us an EMT (Interac E-Transfer), or pay cash if we meet in person.
Where are you located? Close to Calgary, Alberta, Canada.
Can I pick up my order in the Calgary area? Yes. Our workshop is near Calgary, so we can arrange to meet; we offer free delivery in Calgary and nearby areas.
How much is shipping? Canadian orders over $100 ship free. Canadian orders under $100 are a flat $9.95. USA orders are priced depending on order size, roughly 10% of the order. If you are in the Calgary area (as close as Okotoks, Airdrie, Cochrane) shipping is free. If you get charged for an order under $100, it will automatically be refunded, and your order hand-delivered.
How long will it take to send my order? Most products ship on the next weekday. Orders placed on the weekend tend to ship on Tuesday. Some products indicate in their description that they take an extra day (usually larger items that need assembly). Even custom orders, especially small modifications on existing designs, only add one day to order times.
Do you make custom targets? Yes. Some ranges need sizes, shapes, or hole patterns to match their range equipment or rules. Some customers want a specific size of wolf or tactical torso. We make custom targets, stands, brackets. Easy, and reasonably priced.
Can you supply targets in other thicknesses? Yes. The most common items are sold in 1/4", 3/8", and 1/2" AR500 steel; 3/8" is the most popular. Everything we make can be made in any thickness; please email or call if you don't see what you want.
How do you ship? As of July 2017, almost all orders ship via Canpar. Some small, light parcels, and those going to really small towns, might ship Canada Post.
What is your warranty on target systems? We don't have a specified warranty, but ask "what would a reasonable neighbor do?" If you use our products as reasonably intended, we'll warranty the workmanship forever. There are certainly calibers and bullet types that can dent or even puncture AR500 steel. If you think the target performed poorly, please contact us, and we'll work with you to resolve it.
Items that we sell, but don't make, like electronic targets or binary explosives, are warranted only by the manufacturer, not by Range Rabbit.
Can I buy your targets at gun stores? Not currently. The easiest way to get our products is to place an order via our website, or by calling our toll-free number 1 (888) 666-3334.
What are the safe shooting distances for steel targets? We don't call any kind of shooting 'totally safe', but we recommend more than 10 meters for pistols, and 100 meters for rifles. Rifles are also pretty hard on the targets at closer distances; if your bullets are travelling faster than 3000 fps when they hit, you should move the target further out!
What calibers can I shoot at the steel targets? Generally, an AR500 steel target, 3/8" thick, can withstand any pistol caliber. Most rifle calibers will cause minor pitting (imagine pressing your fingernail into leather), and can chip the edges a little. Really hot rifle calibers (eg: .338 and 50BMG) can bend the targets if shot too close. As a guideline, shoot rifle calibers at minimum 100 meters, and those bigger calibers at 250m or more.
Do your targets come painted? Yes, so they look pretty for the drive out to the range! We usually paint target faces red, and brackets and mounting systems black or blue . As soon as you start shooting, of course, the paint will come off.
How are your targets cut? Are some methods better than others? We usually use a plasma cutter, but for high-volume orders we use a giant laser. We've shot a lot of steel and don't see any performance difference between targets that are cut with laser, plasma, or waterjet. It's a fact that no matter how your targets are cut, the steel will chip a little if struck on the edge.
How long will your steel targets last? In theory they are good forever, but it really depends on the ammo and impact velocity.
If you do manage to damage them, you should discard any steel target with significant dents or gouges; it's truly dangerous. The bullet can hit a defect and u-turn back to the shooter. We'll work with customers who damage their targets to see if they got their money's worth or not.
Ummm... how come the company is called Range Rabbit? When I first made rifle gongs, they were hung by a couple of lengths of white fire hose. With the fire hose 'ears' and the bolt-hole 'eyes', they kinda looked like rabbits. Yes, it's ridiculous. :-)